Sec. 54.401 Lifeline defined.
(a) As used in this subpart, Lifeline means a retail local service
offering:
(1) That is available only to qualifying low-income consumers;
(2) For which qualifying low-income consumers pay reduced charges as
a result of application of the Lifeline support amount described in
Sec. 54.403; and
(3) That includes the services or functionalities enumerated in
Sec. 54.101 (a)(1) through (a)(9). The carriers shall offer toll
limitation to all qualifying low-income consumers at the time such
consumers subscribe to Lifeline service. If the consumer elects to
receive toll limitation, that service shall become part of that
consumer's Lifeline service.
(b) Eligible telecommunications carriers may not disconnect Lifeline
service for non-payment of toll charges.
(1) State commissions may grant a waiver of this requirement if the
local exchange carrier can demonstrate that:
(i) It would incur substantial costs in complying with this
requirement;
(ii) It offers toll limitation to its qualifying low-income
consumers without charge; and
(iii) Telephone subscribership among low-income consumers in the
carrier's service area is greater than or equal to the national
subscribership rate for low-income consumers. For purposes of this
paragraph, a low-income consumer is one with an income below the poverty
level for a family of four residing in the state for which the carrier
seeks the waiver. The carrier may reapply for the waiver.
(2) A carrier may file a petition for review of the state
commission's decision with the Commission within 30 days of that
decision. If a state commission has not acted on a petition for a waiver
of this requirement within 30 days of its filing, the carrier may file
that petition with the Commission on the 31st day after that initial
filing.
(c) Eligible telecommunications carriers may not collect a service
deposit in order to initiate Lifeline service, if the qualifying low-
income consumer voluntarily elects toll blocking from the carrier, where
available. If toll blocking is unavailable, the carrier may charge a
service deposit.
(d) The state commission shall file or require the carrier to file
information with the Administrator demonstrating that the carrier's
Lifeline plan meets the criteria set forth in this subpart and stating
the number of qualifying low-income consumers and the amount of state
assistance. Lifeline assistance shall be made available to qualifying
low-income consumers as soon as the Administrator certifies that the
carrier's Lifeline plan satisfies the criteria set out in this Subpart.
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