§  6.21   Formal complaints, applicability of § §  1.720 through 1.736 of
this chapter.

   Formal complaints against a manufacturer or provider, as defined under
   this subpart, may be filed in the form and in the manner prescribed
   under § §  1.720 through 1.736 of this chapter. Commission staff may
   grant waivers of, or exceptions to, particular requirements under
   § §  1.720 through 1.736 of this chapter for good cause shown;
   provided, however, that such waiver authority may not be exercised in a
   manner that relieves, or has the effect of relieving, a complainant of
   the obligation under § §  1.720 and 1.728 of this chapter to allege
   facts which, if true, are sufficient to constitute a violation or
   violations of section 255 of the Act or this subpart.

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