§ 6.21   Formal complaints, applicability of § § 1.720 through 1.736 of this
chapter.

   Formal complaints against a manufacturer or provider, as defined under
   this subpart, may be filed in the form and in the manner prescribed
   under § § 1.720 through 1.736 of this chapter. Commission staff may grant
   waivers of, or exceptions to, particular requirements under § § 1.720
   through 1.736 of this chapter for good cause shown; provided, however,
   that such waiver authority may not be exercised in a manner that
   relieves, or has the effect of relieving, a complainant of the
   obligation under § § 1.720 and 1.728 of this chapter to allege facts
   which, if true, are sufficient to constitute a violation or violations
   of section 255 of the Act or this subpart.

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