§  64.6060   Annual reporting and certification requirement.

   (a) Providers must submit a report to the Commission, by April 1st of
   each year, regarding interstate, intrastate, and international Inmate
   Calling Services for the prior calendar year. The report shall be
   categorized both by facility type and size and shall contain:

   (1) Current interstate, intrastate, and international rates for Inmate
   Calling Services;

   (2) Current Ancillary Service Charge amounts and the instances of use
   of each;

   (3) The Monthly amount of each Site Commission paid;

   (4)[Reserved]

   (5) The number of TTY-based Inmate Calling Services calls provided per
   facility during the reporting period;

   (6) The number of dropped calls the reporting Provider experienced with
   TTY-based calls; and

   (7) The number of complaints that the reporting Provider received
   related to e.g., dropped calls, poor call quality and the number of
   incidences of each by TTY and TRS users.

   (b) An officer or director of the reporting Provider must certify that
   the reported information and data are accurate and complete to the best
   of his or her knowledge, information, and belief.

   [ 80 FR 79179 , Dec. 18, 2015, as amended at  85 FR 67462 , Oct. 23, 2020]